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Frequently Asked

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We do. The minimum age to rent and/or drive one of our cars is 21.

We are currently working on that option and expect to introduce one-way car rentals soon.

Yes, it is. Before buying coverage, check with your own car insurance provider if coverage for rentals is already included in your policy.

For your safety, rental contracts should be made, signed, and prepaid at our local office.

Car returns benefit from a 59-minute grace period. After that, hourly charges may apply. Also, after three hours a full-day charge may apply.

We do. Your card will be charged with the full rental in addition to a security deposit which varies between $200 to $1,000.

At the time of rental, you are asked to present your valid driver’s license and a valid major credit card on your name.

The primary ID document is a valid driver’s license with a matching name and photo.

EPIK accepts driver’s licenses issued by foreign countries. An international driver’s license is also accepted if you also present the corresponding foreign-issued license.

Please call the rental location on the number provided on the contract

Park the car in a safe spot and change the tire. Also, please call the rental office on the number provided on the contract.

Contact a locksmith for help. You are responsible for the charges. Also, please call the rental office on the number provided on the contract.

You benefit from a 59-minute grace period. After that, extra charges may apply. For more details and help, please call (725) 999-6709.

Yes, as long as any additional drivers register and meet all age, licensing, and credit card requirements of the primary driver.

To avoid refuel charges, vehicles must be returned with the same amount of fuel as at the start of the rental.

A $19.99 daily rental fee applies to drivers younger than 25.

Just call (725) 999-6709 for assistance.

Your rental car should be returned in the same condition as when delivered to you. Vehicles that are damaged, excessively dirty, or otherwise impaired will be inspected and assessed for a service fee.

You are responsible for the payment of any parking and moving citations against you or the car during the rental period. This includes camera triggered fines, fees, and penalties. Once we receive notification from the authorities that a citation has been issued, you will be charged for any resulting fines, fees, and penalties plus a $40 administrative charge for each such incident.

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